I Called Samsung again and explained my issues above i asked for the following, 1- put my phone back in warranty since. I sent the device and they told me the device is out of warranty due to physical damage and fixing it in an unauthorized dealer and asking for the repair fees!!!!! i said the above story and asked them to check the notes they asked for Purchase order, repair order with UbreakIfix and he report as well for the repair i sent everything and they contacted UbreakIFix and after 3 hours phone call they said ok we will go ahead and fix it for free however i got my phone Unrepaired and the little scratch/ dent in the back corner got a little more damaged and the back was not attached to the front of the phone this time and they stick the back to the front with phone tape in order that the back does not fall! I called Samsung and explained my issue to them while i am infront of UBreakIFix they asked me to send pictures of the current condition i went ahead and sent pictures of the device they told me to send it free 1 day shipping and we will take care of it since it is under warranty (Ticket #4157664177). I bought a brand new S10+ on December 2019, i had an issue after almost 1 year that the screen blacked out i went to UBreakIFix (in city of Orange) to do it however they gave me the devise back with a tiny scratch on the original back that have the serial #, some tiny dents on the frame, and the back was not closed and the seal was coming outside the back!

Ubreak i fix near me